These pages are my summary of Roger Neighbour's landmark book on the consultation and the skills required to be effective during the doctor patient interaction. However I would urge you to read the book yourselves as I cannot give justice to his original text.
His "model" of consulting skills is composed of five main "check points"
| Connecting | Rapport building skills |
| Summarising | Listening and eliciting skills |
| Handing over | Communicating skills |
| Safety netting | Contingency plans |
| House keeping | Taking care of yourself |
To read more about each stage click on the link on the left.
The Inner Consultation
How to develop an effective and intuitive consulting style.
Kluwer Academic Publishers 1992
ISBN 0-7923-8983-2
Website author Francisco Machado
1998
fran@abersychan.demon.co.uk