Date/time Describe incident What issues did it raise Action
Monday 9.30 Mrs Jones complains of feeling tired What are the key causes of tiredness in patients presenting in GP?

How should they be managed?

Discuss with partners

Do a literature search

Monday 11.30 Mr Peters wants prostate check Should we be screening for prostate cancer Ask local urologist

Try and find guidelines

Monday 1.30 Patient rings for advice on the phone. How can I improve giving advice on the phone Course??
Monday 2 PM Meeting with partners How can I be more assertive in meetings? Assertion training
Monday 6pm Catching up with paper work How can I cut down on paperwork!! Course, time management!