Abersychan Group Practice

 

Appointments.

MAKING AN APPOINTMENT

The practice runs an appointment system to see the  health care professionals working in the practice.   

You can make an appointment at the surgery during the surgery hours or by telephone.  

Where possible the appointment will be with the doctor/nurse of your choice.

If you find that you cannot keep your appointment, please let us know.

SAME DAY APPOINTMENTS 

If all routine appointments are taken, but you feel you must be seen on the same day, please let the receptionist know and you will be seen by the first available doctor.

DURATION OF APPOINTMENTS

Surgery appointments are for 10 minutes.  However, if you feel you need to discuss something at greater length, you can always ask the receptionist to make a longer appointment.

On some occasions you may be asked to make a longer appointment. Appointments for minor surgical procedures and joint injections will need an appointment with the nurse and the doctor for 20-30 minutes depending on the nature of the procedure being performed. 

Waiting time

We hope to see you at your appointed time but on occasions you may have to wait. This will be due to the doctor or nurse dealing with another patient. This can be frustrating for all involved but will keep you informed if there is a delay. If you have any queries please see the receptionist.

APPOINTMENTS FOR MEDICALS

If you have been asked to make an appointment for a medical, this will require a half hour slot. 

Please inform the receptionist that you wish to have a medical. Please remember to bring any documentation you have with you. Also please note that there may be a charge for some medicals performed in the surgery. Please check with the receptionist.

26/03/2006